Training & consulting · Microsoft 365 and AI

Copilot, AI agents and automation — built on your team’s real work

Hands-on programs from two Microsoft Certified Trainers. Every training is built on your company’s own cases — your team leaves with working solutions, not just notes.

150+trainings and workshops in 2026
800+participations in our programs this year
20+ yearsin IT and digital transformation
Yulia Iostman
Tatiana Iostman
MCT Microsoft Certified Trainers
Microsoft 365 Copilot AI agents Copilot Studio Power Automate Power BI Teams & SharePoint

Our approach

Not training for training’s sake

Licenses alone don’t create impact. Impact comes when people understand which tasks to hand to AI and build it into their processes. That’s what we teach.

01

Built on your cases

We design each program around the real tasks of your company and participants. Business results start during the training itself.

02

We build it together

Participants don’t watch demos — they build the agents, flows and reports they will actually use.

03

Fluent in business and IT

Business analysis, project management and change management. We talk about processes, not buttons.

04

In English and Russian

We deliver in both languages and work comfortably with international, multilingual teams.

Catalog

Programs

Every program is tailored to your team: participants’ cases, examples from your industry, the right depth and duration.

Flagship

AI agents and process automation

We find the routine in your processes and turn it into agents and automated flows — no coding required.

Agent BuilderCopilot StudioPower Automate

Outcome: a working agent or flow for your process

Program details
Flagship

Microsoft 365 Copilot: for you and your team

More than an assistant: a Copilot you can hand real work to — from emails and meetings to multi-step tasks.

Copilot in M365 appsCoworkSkillsAgents

Outcome: personal and team scenarios, Skills and agents that save time from week one

Program details

Process

How training works

1

Discovery

We look at your tasks, participants’ roles and the tools you already have.

2

A program for you

We collect participants’ cases and prepare examples in the language of your industry.

3

Practice

Participants build their own solutions right in the session — in your Microsoft 365 environment.

4

Outcome

Agents, flows, reports and materials that stay with your team.

Yulia Iostman at work

One-on-one

Personal consultation on Copilot

For leaders and managers drowning in routine who want AI to finally start saving them time.

Personal productivity with Microsoft 365 Copilot
Copilot, ChatGPT or Claude: what to choose and how not to overpay for AI
Reviewof your own work scenarios
Session40–60 minutes online
AI guideplus practical recommendations afterwards
Book a consultation 90 € per consultation

Team

Who we are

Practitioners with experience across very different companies — from small businesses to the largest corporations, including Microsoft.

Yulia Iostman

Yulia Iostman

MCT since 2020 150+ trainings in 2026 Copilot & AI agents Power BI

Microsoft 365, Copilot, Power BI and Power Platform. Background in mathematical economics, business analysis and IT project management across industries. Helps non-technical teams start working with AI calmly and confidently.

Tatiana Iostman

Tatiana Iostman

PMP Prosci MCT 23+ Microsoft certifications

20+ years in IT and digital transformation. Copilot Studio, Power Platform and process automation, with certifications that include corporate security. Projects across Europe, Central Asia and the CIS, plus experience running her own business.

Reviews

What participants say

From anonymous surveys after corporate trainings: banking, telecom, pharma, FMCG, oil & gas and mining.

4.96 / 5subject expertise
4.84 / 5overall impression
450+participant reviews
10companies in 7 industries
Through the client’s eyes
“The training was simple, clear and genuinely useful. Complex topics were explained in plain language and immediately found practical use.”
Training & Development Manager · FMCG
Business impact
“We need to learn fast: it will speed up decisions and cut bureaucracy. A really great training — from the first minutes I was inviting colleagues to join.”
Regional Manager · Financial services
Real work, real tasks
“The training was well structured. The practical examples and the analysis of real work situations were especially useful. We will apply these tools in our daily work.”
Head of Unit · Pharmaceuticals
No IT background needed
“Extremely clear delivery. I liked that we did all the exercises together.”
Senior Accountant · Mining
Valuable even for advanced users
“It was interesting even for me — someone who implements AI in business processes and uses it actively.”
User Support Specialist · Mining
Depth for leaders
“Clearly masters the subject and knows more than she shows. A great habit of doing a recap from time to time.”
CFO · Consumer goods
Technology expertise
“Tatiana showed brilliant technology expertise. A very kind and approachable person.”
Senior Marketing Expert · Banking

“Can we continue the training until the end of the year?” — Head of Department, banking

Flagship

AI agents and process automation

We find the routine in your processes and turn it into agents and automated flows.

Tools
Agent BuilderCopilot StudioPower Automate
What we cover
  • Where agents create impact in HR, sales, service and project processes
  • Agent Builder: an agent built on your company documents in one session
  • Copilot Studio: agents with knowledge, actions and integrations
  • Power Automate: approvals, notifications and data collection without manual work
  • Security, access and publishing agents across the company
Who it’s forProcess owners, HR, sales, service, PMOs — no coding skills needed
FormatA series of workshops
OutcomeA working agent or flow for your process
Flagship

Microsoft 365 Copilot: for you and your team

More than an assistant: a Copilot you can hand real work to — from emails and meetings to multi-step tasks.

Capabilities
Copilot in M365 appsCoworkSkillsAgents
What we cover
  • Outlook, Teams, Word, Excel and PowerPoint: emails, meetings, documents and data analysis
  • Cowork: delegating multi-step tasks to Copilot instead of one-off prompts
  • Skills: turning repeat tasks into skills for yourself and your team
  • Agents in Copilot: Researcher, Analyst and your company’s own agents
  • Copilot Chat, M365 Copilot or an agent — what to choose; data security
Who it’s forEmployees with Copilot licenses and managers — in a group or one-on-one
FormatTeam — 5 one-hour sessions, plus an optional admin session. Individual — one-on-one sessions
OutcomePersonal and team scenarios, Skills and agents that save time from week one
01

AI for leaders

How to get real business impact from AI — not just buy licenses.

What we cover
  • Where AI really saves time and money — and where it doesn’t
  • An adoption strategy driven by company goals
  • Policies, security and accountability
  • How to measure impact and ROI
  • A leader’s personal productivity with Copilot
Who it’s forTop management and heads of functions
FormatA strategy session or a program from 1 month; one-on-one meetings available
OutcomeAn AI adoption plan tied to company goals
02

Teamwork in Microsoft 365

Order in files, tasks and agreements — so your team doesn’t get lost in chats.

What we cover
  • Teams: channels, chats and meetings without chaos
  • SharePoint and OneDrive: where to store things and how to find them fast
  • Planner and Loop: tasks and collaboration
  • Team working agreements in Microsoft 365
  • Why Copilot works better when everything is in its place
Who it’s forDepartment heads and project teams
FormatA series of hands-on sessions, tailored to the task
OutcomeA configured workspace and team working agreements
03

Reporting in Power BI

From scattered Excel files to reports that refresh themselves.

What we cover
  • Connecting and preparing data from Excel and other sources
  • Data model and key metrics
  • Clear dashboards for leadership
  • Publishing, refresh and access
  • Copilot in Power BI
Who it’s forAnalysts, finance teams and managers who work with reports
FormatA series of hands-on sessions on your own data
OutcomeA working report built on your data
04

AI kick-off for your company

The first step: safe and useful for every employee.

What we cover
  • How generative AI works and how it helps at work
  • Rules for working safely with data
  • Prompting: how to give AI a task
  • Copilot Chat on real work examples
Who it’s forAll employees, including those not yet using AI
Format2 sessions of 1.5 hours
OutcomeYour team uses AI safely and usefully every day

Frequently asked questions

Do we need Copilot licenses?

For most programs, yes: we work in your environment with your licenses. If you don’t have licenses yet, you can start with Copilot Chat and the AI kick-off.

Do participants need to code?

No. Our participants are managers and specialists without a technical background — including those who build agents and automations.

Online or in person?

Both. Consultations are online; group programs run online or in person by arrangement.

How do we contract?

Contract and invoice from a sole proprietorship registered in Serbia. Payment details are discussed after your request.

Contact

Let’s discuss your challenge

Send a request or message us directly — we reply within one business day.

Request a training or consultation

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